1. Introduction

Welcome to ViDEH, a B2B diamond jewellery export platform serving retailers and industry professionals globally.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website and services.

2. Information We Collect

• Personal Information
  When you register, place an inquiry, or conduct business with us, we may collect details such as your name, business name, address, email address, phone number, and billing-related information.

• Browsing Information
  We collect non-personal data such as IP address, browser type, device information, and website usage patterns to improve our platform and user experience.

3. How We Use Your Information

We use your information for the following purposes:

• Order & Inquiry Processing:
  To manage inquiries, process orders, and provide relevant business communication.

• Communication:
  To share updates, respond to queries, and send promotional or business-related information (only where appropriate).

• Improvement & Analytics:
  To analyse usage patterns and enhance our website, services, and product offerings.

4. Information Sharing

We do not sell or trade your personal information.

Your information may be shared with trusted third-party service providers (such as logistics partners, payment processors, or IT service providers) strictly for operational purposes or when required by law.

5. Security Measures

We implement appropriate technical and organizational measures to protect your information.

While we strive to safeguard your data, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyse website performance.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

7. Your Choices

You may update your information or manage communication preferences at any time.

You can opt out of promotional communications by using the unsubscribe option included in emails.

8. Children’s Privacy

Our services are intended for business use and are not directed toward individuals under the age of 18.

We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any significant changes will be reflected on this page.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:
videh.co@gmail.com

Your continued use of our website constitutes acceptance of this policy.